Errors, workouts, synchronization, and questions about features.
Help
Thumo Support.
Contact us about the app, account access, or data handling. You can prepare your message directly on this page.
Contact topics
How can we help?
Choose a topic and include relevant details to help us review your message faster.
Sign-in and profile issues. Never include your password.
Questions about data handling and a separate account deletion path.
Delete account →Frequently asked questions
Where can I download Thumo?
Thumo is coming soon to Google Play. For now, you can apply for early testing.
Can I delete my account without access to the app?
Yes. Open the account deletion page and send a request from the email address used for your account.
Does Thumo replace a coach or doctor?
No. The app helps plan workouts but is not a medical device and does not replace individual advice from a qualified professional.
How do I join testing?
Complete the short tester application. If a place is available, the developer will contact you by email.
Where can I read about data handling?
See the Thumo Privacy Policy.
What helps us investigate faster
- the app version and device model;
- the actions you took before the issue appeared;
- a screenshot without passwords, tokens, or other sensitive information;
- the expected and actual result.
Thumo Support is not an emergency medical service. If your condition may be urgent, contact your local emergency service.